Seagate ST500LM020 Guide de l'utilisateur télécharger pdf (Page 56)

Self-Encrypting Drive Management | Wave Systems Corp.  2012

ESC 2.9.5 Client Manual

8.17 Notification and Error Messages

Several Error messages appear in the Notification area as balloons. These messages can be used to help

troubleshoot issues. The IT staff troubleshooting the issues can check the Application logs in event

viewer locally, or from the ERAS console.

These bubble notifications appear when the drive is being initialized, and locked:

• The drive login environment is being configured. Please do not turn off your computer.

o Take care not to turn off the computer while initializing the drive. If it is turned off

during initialization, it may cause unexpected behavior. Typically this process takes less

than a minute, however remotely managed users may not understand what it means, as

the process is generally initiated remotely.

• The drive login configuration was unsuccessful. Please contact your administrator for assistance.

o The drive could not be initialized. You will still log into the computer the same as before.

• The drive login environment was successfully configured. You will need to log in to access the

drive at next startup.

o The drive was successfully initialized. Unless it was initialized, and unlocked, you will

need to enter valid credentials to unlock the drive the next time it is turned on. These

credentials can include a temporary password, a recovery password, or a smart card

after it has been enrolled either through auto enrollment or using the TDM enrollment

wizard.

These bubble notifications appear when changes are made to the drive credentials:

• Your drive login information is being updated. Please do not turn off your computer.

o If the drive is turned off while the credentials are being updated, it may cause

unexpected behavior

• Your drive login information was not successfully updated for Single Sign-On to Windows. Please

contact your administrator for assistance.

o This error message means single-sign on will not work. After unlocking the drive you will

need to sign on again at Windows.

• Your drive login information has been successfully updated for single sign-on to Windows.

o You will be automatically signed on to Windows the next time the computer is powered

on and the drive is unlocked.

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Seagate ST500LM020 Guide de l'utilisateur Page 56