Seagate ST31230N/ND Guide d'installation Page 1

Meridian Mail Option 11 EC (EC 11)Option 11 EC Installation and Maintenance GuideProduct release 13 Standard 1.0

viii ContentsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199914 Troubleshooting startup problems 14-1Overview . . . . . . .

8-28 Cabling, installing, and configuring the peripheral devices Racal modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Cabling, installing, and configuring the peripheral devices 8-29Hayes modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199

8-30 Cabling, installing, and configuring the peripheral devices Hayes modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Cabling, installing, and configuring the peripheral devices 8-31Installing a hospitality system guest administration consoleStandard 1.0 Option 11 EC

8-32 Cabling, installing, and configuring the peripheral devices Installing a hospitality system guest administration consoleStandard 1.0 Option 11 EC

Cabling, installing, and configuring the peripheral devices 8-33Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

8-34 Cabling, installing, and configuring the peripheral devices Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

Cabling, installing, and configuring the peripheral devices 8-35Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

8-36 Cabling, installing, and configuring the peripheral devices Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

Cabling, installing, and configuring the peripheral devices 8-37Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

Contents ixStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Glossary Glossary-1Index Index-1

8-38 Cabling, installing, and configuring the peripheral devices Connecting external alarmsStandard 1.0 Option 11 EC Installation and Maintenance Guid

Cabling, installing, and configuring the peripheral devices 8-39Connecting external alarmsStandard 1.0 Option 11 EC Installation and Maintenance Guid

8-40 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Cabling, installing, and configuring the peripheral devices 8-41Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

8-42 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Cabling, installing, and configuring the peripheral devices 8-43Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

8-44 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Cabling, installing, and configuring the peripheral devices 8-45Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

8-46 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Chapter 9Installing the EC 11 to Meridian 1 Option 11 switch interfaceIn this chapterOverview 9-2Overview of typical cabling 9-3Determining the number

x ContentsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

9-2 Installing the EC 11 to Meridian 1 Option 11 switch interface OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Ov

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-3Overview of typical cablingStandard 1.0 Option 11 EC Installation and Maintenance Gu

9-4 Installing the EC 11 to Meridian 1 Option 11 switch interface Overview of typical cablingStandard 1.0 Option 11 EC Installation and Maintenance Gu

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-5Overview of typical cablingStandard 1.0 Option 11 EC Installation and Maintenance Gu

9-6 Installing the EC 11 to Meridian 1 Option 11 switch interface Determining the number of MGate cards neededStandard 1.0 Option 11 EC Installation a

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-7Determining the number of MGate cards neededStandard 1.0 Option 11 EC Installation a

9-8 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the MGate cardsStandard 1.0 Option 11 EC Installation and Maintenance Gui

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-9Installing the MGate cardsStandard 1.0 Option 11 EC Installation and Maintenance Gui

9-10 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the MGate cardsStandard 1.0 Option 11 EC Installation and Maintenance Gu

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-11Installing the network loop cablesStandard 1.0 Option 11 EC Installation and Mainte

About this guideIn this chapterAbout this manual xii

9-12 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the SDI/DCH cardStandard 1.0 Option 11 EC Installation and Maintenance G

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-13Installing the SDI/DCH cardStandard 1.0 Option 11 EC Installation and Maintenance G

9-14 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the SDI/DCH cardStandard 1.0 Option 11 EC Installation and Maintenance G

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-15Installing the AML cableStandard 1.0 Option 11 EC Installation and Maintenance Guid

9-16 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the AML cableStandard 1.0 Option 11 EC Installation and Maintenance Guid

Chapter 10Configuring the Meridian 1 Option 11 switchIn this chapterOverview 10-2Entering overlays 10-3Determining a new AML/ESDI device number 10-4Co

10-2 Configuring the Meridian 1 Option 11 switch OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductio

Configuring the Meridian 1 Option 11 switch 10-3Entering overlaysStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Entering

10-4 Configuring the Meridian 1 Option 11 switch Determining a new AML/ESDI device numberStandard 1.0 Option 11 EC Installation and Maintenance Guide

Configuring the Meridian 1 Option 11 switch 10-5Configuring the AML linkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Co

xii About this guide About this manualStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999About this manualAudienceThis manual d

10-6 Configuring the Meridian 1 Option 11 switch Configuring the AML linkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999T1

Configuring the Meridian 1 Option 11 switch 10-7Configuring the AML linkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999De

10-8 Configuring the Meridian 1 Option 11 switch Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintenan

Configuring the Meridian 1 Option 11 switch 10-9Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintenan

10-10 Configuring the Meridian 1 Option 11 switch Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintena

Configuring the Meridian 1 Option 11 switch 10-11Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintena

10-12 Configuring the Meridian 1 Option 11 switch Defining the Meridian Mail DNs on the Option 11 switchStandard 1.0 Option 11 EC Installation and Mai

Configuring the Meridian 1 Option 11 switch 10-13Defining the Meridian Mail DNs on the Option 11 switchStandard 1.0 Option 11 EC Installation and Mai

10-14 Configuring the Meridian 1 Option 11 switch Defining the Meridian Mail DNs on the Option 11 switchStandard 1.0 Option 11 EC Installation and Mai

Chapter 11Migrating from a Card Option systemIn this chapterOverview 11-2High-level procedure 11-3

Chapter 1 Introduction to Meridian Mail Option 11 ECIn this chapterOverview 1-2EC 11 overview 1-3Software 1-5Hardware 1-8

11-2 Migrating from a Card Option system OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis ch

Migrating from a Card Option system 11-3High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999High-level pro

11-4 Migrating from a Card Option system High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19994 Use Overlay 4

Migrating from a Card Option system 11-5High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199912 Add virtual

11-6 Migrating from a Card Option system High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overlay 17 exam

Migrating from a Card Option system 11-7High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Determining if

11-8 Migrating from a Card Option system High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overlay 23—Upda

Chapter 12Configuring customer options on the Option 11 switchIn this chapterOverview 12-2Defining Meridian Mail in the customer data block 12-3Config

12-2 Configuring customer options on the Option 11 switch OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview I

Configuring customer options on the Option 11 switch 12-3Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

1-2 Introduction to Meridian Mail Option 11 EC OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionT

12-4 Configuring customer options on the Option 11 switch Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

Configuring customer options on the Option 11 switch 12-5Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

12-6 Configuring customer options on the Option 11 switch Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

Configuring customer options on the Option 11 switch 12-7Configuring the trunk route data block (NMS only)Standard 1.0 Option 11 EC Installation and

12-8 Configuring customer options on the Option 11 switch Setting call routing options for telephone user setsStandard 1.0 Option 11 EC Installation a

Configuring customer options on the Option 11 switch 12-9Setting call routing options for telephone user setsStandard 1.0 Option 11 EC Installation a

12-10 Configuring customer options on the Option 11 switch Setting call routing options for telephone user setsStandard 1.0 Option 11 EC Installation

Chapter 13Starting up and configuring Meridian MailIn this chapterOverview 13-2Configuring Meridian Mail on the EC 11 13-3Starting up Meridian Mail 13

13-2 Starting up and configuring Meridian Mail OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionT

Starting up and configuring Meridian Mail 13-3Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Introduction to Meridian Mail Option 11 EC 1-3EC 11 overviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999EC 11 overview

13-4 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Starting up and configuring Meridian Mail 13-5Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

13-6 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Starting up and configuring Meridian Mail 13-7Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

13-8 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Starting up and configuring Meridian Mail 13-9Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

13-10 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Starting up and configuring Meridian Mail 13-11Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

13-12 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Starting up and configuring Meridian Mail 13-13Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

1-4 Introduction to Meridian Mail Option 11 EC EC 11 overviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999one or two node

13-14 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Starting up and configuring Meridian Mail 13-15Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

13-16 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Starting up and configuring Meridian Mail 13-17Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

13-18 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Starting up and configuring Meridian Mail 13-19Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

13-20 Starting up and configuring Meridian Mail Starting up Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Sta

Starting up and configuring Meridian Mail 13-21Starting up Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999En

13-22 Starting up and configuring Meridian Mail Checking out Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Ch

Starting up and configuring Meridian Mail 13-23Checking out Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Introduction to Meridian Mail Option 11 EC 1-5SoftwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999SoftwareEC 11 system

13-24 Starting up and configuring Meridian Mail Acceptance testing Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November

Chapter 14Troubleshooting startup problemsIn this chapterOverview 14-2Normal startup sequence 14-3Troubleshooting terminal problems 14-14System fails

14-2 Troubleshooting startup problems OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview IntroductionThis chap

Troubleshooting startup problems 14-3Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Normal startup

14-4 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Hexadecimal dis

Troubleshooting startup problems 14-5Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999The following

14-6 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999To obtain a har

Troubleshooting startup problems 14-7Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999startup stages

14-8 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19994 SCSI initiali

Troubleshooting startup problems 14-9Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999The Logon scre

P0904491

1-6 Introduction to Meridian Mail Option 11 EC SoftwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999The following list sh

14-10 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Note: Node sta

Troubleshooting startup problems 14-11Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Disk errors o

14-12 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Obtaining SEER

Troubleshooting startup problems 14-13Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Printing hard

14-14 Troubleshooting startup problems Troubleshooting terminal problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Trou

Troubleshooting startup problems 14-15Troubleshooting terminal problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Wha

14-16 Troubleshooting startup problems System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Syste

Troubleshooting startup problems 14-17System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Trou

14-18 Troubleshooting startup problems System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Troub

Troubleshooting startup problems 14-19System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Trou

Introduction to Meridian Mail Option 11 EC 1-7SoftwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999In addition, the Opt

14-20 Troubleshooting startup problems Disk subsystem checkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Disk subsystem ch

Troubleshooting startup problems 14-21System bus diagnosticsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999System bus dia

14-22 Troubleshooting startup problems Utility card diagnosticsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Utility card

Troubleshooting startup problems 14-23Voice processor card diagnosticsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Voic

14-24 Troubleshooting startup problems SCSI subsystem problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999SCSI subsystem

Chapter 15Troubleshooting operational problemsIn this chapterOverview 15-2System runs, then goes down 15-3System status remains “Faulty” 15-4“Service

15-2 Troubleshooting operational problems OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis c

Troubleshooting operational problems 15-3System runs, then goes downStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999System

15-4 Troubleshooting operational problems System status remains “Faulty”Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Syst

Troubleshooting operational problems 15-5“Service is unavailable” when calling Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Gu

1-8 Introduction to Meridian Mail Option 11 EC HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999HardwareEC 11 hardwar

15-6 Troubleshooting operational problems AML link problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999AML link problems

Troubleshooting operational problems 15-7Voice card/channel problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Voice

15-8 Troubleshooting operational problems Voice card/channel problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to

Troubleshooting operational problems 15-9Silent channelsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Silent channelsWha

15-10 Troubleshooting operational problems Silent channelsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do if call

Troubleshooting operational problems 15-11Administration problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Administr

15-12 Troubleshooting operational problems Administration problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

Troubleshooting operational problems 15-13Administration problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19993 Ensure

15-14 Troubleshooting operational problems User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999User-report

Troubleshooting operational problems 15-15User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

Introduction to Meridian Mail Option 11 EC 1-9HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Meridian 1 Option 11

15-16 Troubleshooting operational problems User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

Troubleshooting operational problems 15-17User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

15-18 Troubleshooting operational problems User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Chapter 16Hardware maintenanceIn this chapterOverview 16-2Stopping Meridian Mail 16-3Removing and replacing the power supply 16-4Removing and replacin

16-2 Hardware maintenance OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis chapter provides

Hardware maintenance 16-3Stopping Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Stopping Meridian MailCourt

16-4 Hardware maintenance Removing and replacing the power supplyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Removing an

Hardware maintenance 16-5Removing and replacing the printed circuit packsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999R

16-6 Hardware maintenance Removing and replacing the printed circuit packsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19998

Hardware maintenance 16-7Removing and replacing the disk unit in an unshadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

1-10 Introduction to Meridian Mail Option 11 EC HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999EC 11 cabinet layout

16-8 Hardware maintenance Removing and replacing the disk unit in an unshadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Hardware maintenance 16-9Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novemb

16-10 Hardware maintenance Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novemb

Hardware maintenance 16-11Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novem

16-12 Hardware maintenance Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novemb

Hardware maintenance 16-13Enabling/disabling disk shadowingStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Enabling/disabl

16-14 Hardware maintenance Enabling/disabling disk shadowingStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Disk Maintenance

Hardware maintenance 16-15Enabling/disabling disk shadowingStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999- SyncDestinati

16-16 Hardware maintenance Maintaining the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Maintaining th

Hardware maintenance 16-17Maintaining the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Cleaning the

Introduction to Meridian Mail Option 11 EC 1-11HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Switch connectivity

16-18 Hardware maintenance Maintaining the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Chapter 17Common disk subsystem problemsIn this chapterOverview 17-2Performing quick checks 17-3Identifying disk problems through SEERs 17-5Data loss

17-2 Common disk subsystem problems OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis chapter

Common disk subsystem problems 17-3Performing quick checksStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Performing quick

17-4 Common disk subsystem problems Performing quick checksStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Performing a SCSI

Common disk subsystem problems 17-5Identifying disk problems through SEERsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

17-6 Common disk subsystem problems Identifying disk problems through SEERsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999D

Common disk subsystem problems 17-7Data loss and disk replacementStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Data loss

17-8 Common disk subsystem problems Data loss and disk replacementStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

GlossaryIn this chapterList of terms Glossary-2

1-12 Introduction to Meridian Mail Option 11 EC HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

G-2 Glossary List of termsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999List of termsTerm DescriptionACD Automatic Call Di

Glossary G-3List of termsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Term DescriptionNGen The Next Generation platform

G-4 Glossary List of termsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999IndexAA/B switch connections, 8-8A/B switchboxinstalling, 8-6rear view, 8-7a

Index-2Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999DData loss and disk replacement, 17-7Data portinternal connections, 8

Index-3Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999task list, 3-3installinga guest administration console (GAC), 8-31a

Index-4Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Platform migration, 1-3power supplydescription, 5-3installing, 5-5rem

Index-5Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999fails to start completely, 14-16runs, then goes down, 15-3software,

Index-6Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Reader Response FormMeridian Mail Option 11 EC (EC 11) Option 11 EC Installation and Maintenance Guide555-7081-250Tell us about yourself:Name:

Chapter 2Preparing for installationIn this chapterOverview 2-2Installation requirements 2-3

Reader Response FormReader Response Form

Meridian Mail Option 11 EC (EC 11)Option 11 EC Installation and Maintenance GuideToronto Information ProductsNortel Networks522 University Avenue, 14t

2-2 Preparing for installation OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview IntroductionThis chapter int

Preparing for installation 2-3Installation requirementsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Installation requir

Meridian Mail Option 11 EC (EC 11)Option 11 EC Installation and Maintenance GuidePublication number: 555-7081-250Product release: 13Document release:

2-4 Preparing for installation Installation requirementsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Note: The SL-1 switc

Chapter 3EC 11 assembly overviewIn this chapterOverview 3-2Installation summary 3-3

3-2 EC 11 assembly overview OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview IntroductionThis chapter summar

EC 11 assembly overview 3-3Installation summaryStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Installation summaryOrder o

3-4 EC 11 assembly overview Installation summaryStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Chapter 4Unpacking and inspecting the EC 11 equipmentIn this chapterOverview 4-2Unpacking the equipment 4-3Inspecting the equipment 4-5Installing the

4-2 Unpacking and inspecting the EC 11 equipment OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductio

Unpacking and inspecting the EC 11 equipment 4-3Unpacking the equipmentStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Unp

4-4 Unpacking and inspecting the EC 11 equipment Unpacking the equipmentStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Cove

Unpacking and inspecting the EC 11 equipment 4-5Inspecting the equipmentStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999In

iiStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

4-6 Unpacking and inspecting the EC 11 equipment Installing the EC 11 cabinetStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199

Chapter 5Installing the power supplyIn this chapterOverview 5-2Power supply description 5-3Installing the power supply 5-5

5-2 Installing the power supply OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis chapter tel

Installing the power supply 5-3Power supply descriptionStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Power supply descri

5-4 Installing the power supply Power supply descriptionStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Power supplyCAUTIONR

Installing the power supply 5-5Installing the power supplyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Installing the p

5-6 Installing the power supply Installing the power supplyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Chapter 6Installing the disk drives and the tape driveIn this chapterOverview 6-2Assembling and installing the disk drives 6-3Installing the external

6-2 Installing the disk drives and the tape drive OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroducti

Installing the disk drives and the tape drive 6-3Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

iiiStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Publication historyNovember 1999This is the Standard 1.0 version of this

6-4 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

Installing the disk drives and the tape drive 6-5Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

6-6 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

Installing the disk drives and the tape drive 6-7Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

6-8 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

Installing the disk drives and the tape drive 6-9Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

6-10 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Gui

Installing the disk drives and the tape drive 6-11Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Gui

6-12 Installing the disk drives and the tape drive Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Installing the disk drives and the tape drive 6-13Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nov

iv Publication historyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

6-14 Installing the disk drives and the tape drive Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Installing the disk drives and the tape drive 6-15Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nov

6-16 Installing the disk drives and the tape drive Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Chapter 7Configuring and installing the printed circuit packsIn this chapterOverview 7-2PCP overview 7-3Installing cards in a one- or two-node EC 11 7

7-2 Configuring and installing the printed circuit packs OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewInt

Configuring and installing the printed circuit packs 7-3PCP overviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999PCP ov

7-4 Configuring and installing the printed circuit packs Installing cards in a one- or two-node EC 11Standard 1.0 Option 11 EC Installation and Mainte

Configuring and installing the printed circuit packs 7-5Installing cards in a one- or two-node EC 11Standard 1.0 Option 11 EC Installation and Mainte

7-6 Configuring and installing the printed circuit packs Installing cards in a one- or two-node EC 11Standard 1.0 Option 11 EC Installation and Mainte

Configuring and installing the printed circuit packs 7-7Installing the voice processor cardsStandard 1.0 Option 11 EC Installation and Maintenance Gu

ContentsAbout this guide xi1 Introduction to Meridian Mail Option 11 EC 1-1Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-8 Configuring and installing the printed circuit packs Installing the utility cardsStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Configuring and installing the printed circuit packs 7-9Installing the Enhanced MMP40 and MMP40 CPU cardsStandard 1.0 Option 11 EC Installation and M

7-10 Configuring and installing the printed circuit packs Installing the Enhanced MMP40 and MMP40 CPU cardsStandard 1.0 Option 11 EC Installation and

Chapter 8Cabling, installing, and configuring the peripheral devicesIn this chapterOverview 8-2Cabling and data port usage 8-3Installing the primary a

8-2 Cabling, installing, and configuring the peripheral devices OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Over

Cabling, installing, and configuring the peripheral devices 8-3Cabling and data port usageStandard 1.0 Option 11 EC Installation and Maintenance Guid

8-4 Cabling, installing, and configuring the peripheral devices Cabling and data port usageStandard 1.0 Option 11 EC Installation and Maintenance Guid

Cabling, installing, and configuring the peripheral devices 8-5Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

8-6 Cabling, installing, and configuring the peripheral devices Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

Cabling, installing, and configuring the peripheral devices 8-7Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

vi ContentsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19996 Installing the disk drives and the tape drive 6-1Overview . .

8-8 Cabling, installing, and configuring the peripheral devices Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

Cabling, installing, and configuring the peripheral devices 8-9Installing the multiple administration terminalsStandard 1.0 Option 11 EC Installation

8-10 Cabling, installing, and configuring the peripheral devices Installing the multiple administration terminalsStandard 1.0 Option 11 EC Installatio

Cabling, installing, and configuring the peripheral devices 8-11Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

8-12 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

Cabling, installing, and configuring the peripheral devices 8-13Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

8-14 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

Cabling, installing, and configuring the peripheral devices 8-15Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

8-16 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

Cabling, installing, and configuring the peripheral devices 8-17Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

Contents viiStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19999 Installing the EC 11 to Meridian 1 Option 11 switch interfac

8-18 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

Cabling, installing, and configuring the peripheral devices 8-19Installing the remote maintenance terminal and associated modemsStandard 1.0 Option 1

8-20 Cabling, installing, and configuring the peripheral devices Installing the remote maintenance terminal and associated modemsStandard 1.0 Option 1

Cabling, installing, and configuring the peripheral devices 8-21Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

8-22 Cabling, installing, and configuring the peripheral devices Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

Cabling, installing, and configuring the peripheral devices 8-23Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

8-24 Cabling, installing, and configuring the peripheral devices Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

Cabling, installing, and configuring the peripheral devices 8-25Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

8-26 Cabling, installing, and configuring the peripheral devices Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

Cabling, installing, and configuring the peripheral devices 8-27Racal modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199